Entry Level Technician

Essential Job Functions:
More than half of pay consists of commissions on goods and/or services.
Perform all lube, oil, filter and multi-point inspection processes to ensure proper diagnoses.
Assess any supplemental vehicle needs.
Perform quality service at all times and notify management of any substandard processes, parts or procedures.
Achieve customer service satisfaction through prompt and accurate service and communication.
Follow policies and procedures as per your specific manufacturer(s) manual.
Maintain employee, customer and vendor confidence while protecting operations by exercising discretion when handling sensitive confidential information.

Minimum Qualifications:
High school diploma or the equivalent.
1 year as a technician’s apprentice.
Maintain valid driver’s license and MVR record within company policy requirements.
Applicable Factory training credentials.
Local state safety inspection and emissions license preferred.
Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of other’s reactions and understanding why they react as they do.
Social Perceptiveness- Being aware of others’ reactions and understanding why they react as they do.
Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Repairing- Repairing machines or systems using the needed tools.
Troubleshooting- Determine causes of operating errors and deciding what to do about it.
Quality Control Analysis- Conducting tests and inspections of products, services, or processes to evaluate quality or performance.