Software Support

Responsibilities
Facilitates and delivers Virtual Instructor Led Training on laboratory quality control software products
Manage software implementation projects to ensure successful configuration, training and deployment
Deliver superior customer service by providing a customized training experience

Qualifications
Minimum high school graduate; some college, professional education or college degree preferred
2+ years of customer service, teaching, or training experience
Customer oriented, team focused and quick learning skills a must
Service Cloud CRM experience is a plus