Welcome to the Jobslog Staffing Portal service. Please sign in to your existing account or create a new account below.
ESSENTIAL DUTIES AND RESPONSIBILITIES The essential functions include, but are not limited to the following: Build and improve referral patient processes to create an optimal experience for patients, referring physicians and optometrists and seamlessly integrate with clinic operations Field inbound patient information from referring physicians, create patient records with accurate data and information, and schedule patients for services in a timely and efficient manner Provide knowledgeable and caring service to all patients and partners Track and manage patients from appointment request to surgery, ensuring all tasks and follow ups are conducted in a timely manner to support a seamless patients journey Process all referrals (online, fax, phone or other) and conducting follow up attempts to contact referred patient by close of business the day the referral is received Ensure referring partners promptly receives all necessary patient operative notes and paperwork Track, monitor and maintain consent and billing agreement paperwork as necessary for patient care services Maintain a working knowledge of all services, surgeons, and practices Track and monitor progress and provide daily, weekly, monthly communications updates and feedback to manager to ensure any breakdowns are managed swiftly and promptly Maintain an eye for detail and accountability- ensuring all patient information is accurately entered into our EHR/PM Systems.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES) High School Diploma or GED required Minimum 0-2 years experience with patient facing interaction preferred Exceptional customer service phone skills are required Call center experience highly desirable Experience working with practice management software preferred Basic Knowledge of Health Care and ACA requirements and regulations Basic computer skills Excellent customer service skills with a strong ability to assist customers via phone and written communication Ability to professionally interface with patients, physicians, and clinical staff while balancing multiple priorities Proves to be a trustworthy and reliable team member while maintaining a positive attitude each day The ability to interact with, support, and influence positively the behavior and activities of patients, physicians and team members
EMPLOYEE LOGIN
Login To Create Opportunities For Yourself
Welcome to the Jobslog Staffing Portal service. Please sign in to your existing account or create a new account below.